iForce reports revenue growth and profits in strongest year ever for the award-winning logistics specialist

Award-winning Technology-led logistics specialist, iForce has reported a healthy leap into profit for the financial Year ending June 2014.  iForce achieved its best ever year with an EBITDA of £1.7m and year on year revenue growth of 30%. iForce’s software continues to focus on omni-channel fulfilment, multi-channel reverse logistics, stock remarketing and carriage management services. Existing clients include John Lewis, Tesco, Waitrose, Cath Kidston, Fortnum and Mason, John Lewis, Paperchase, Sainsbury’s, Screwfix, and more. New business commenced during the year for companies such as Dunelm Mill, Hush and World Stores.


New CEO Brian Gaunt joined the group in August 2013, appointing Ian Horsfall as Finance Director shortly thereafter. Together they have driven the commercial and financial performance of the business with a new focus on growing the business through new and organic sales opportunities, an improved focus on customer service and operational efficiencies.


“2014 was a successful period for the Group in which we experienced high volume growth driven by new sales and organic development of our existing client base. This allied with a drive to make the business more operationally efficient has allowed us to move into profit for the first time.

The desire of many businesses to partner with iForce, a company that has tried and trusted software capability allied with a long operational heritage in multi-channel operations, continues to drive both our revenue and our profit. We believe that our multi-channel systems are unique and we had sufficient faith in them to invest during 13/14 a substantial capital sum into the development of our carriage management software to establish it as a SAAS product. This is now being marketed into what was essentially a monopolistic marketplace under the brand Route Genie. We believe that the prospects for the core business look good and the addition of commercial software sales add to a bright future outlook for the business.” Commented iForce CEO Brian Gaunt.

November 27 2014

iForce is the award-winning outbound-to-rebound retail and manufacturing logistics specialist in UK and Europe, offering three core logistics services, each underpinned by their dedicated software technology; SMART for omnichannel fulfilment, RESCU for innovative Returns Processing and Route Genie for carriage management. Founded in 1998, iForce has worked with top retail brands and its current client list includes John Lewis, Paperchase, Sainsbury’s, Tesco and Waitrose Cellar. iForce’s systems, allied with their operational know-how, provide benefits to their clients that off-the-shelf IT software cannot. www.iforcegroup.com

iForce’s intelligent carrier management software system, Route Genie, comes to the retail marketplace following 10 years of development, multi million pound investment, and the robustness that comes from routing millions of parcels a year for clients like Waitrose Cellar, Paperchase, Cath Kidston and Fortnum & Mason. Route Genie is designed and implemented from a retailer’s point of view, providing real operational efficiencies and exceptional customer experience. Based on a highly extensible architecture that copes with any volume or requirement, Route Genie is designed, both now and in the future, to allow retailer choice and reduce the overall cost of parcel delivery. www.routegenie.co.uk