Sainsbury’s renews contract with multichannel experts iForce

Sainsbury’s renews contract with multichannel logistics specialist iForce until 2014

Sainsbury’s: “iForce are a valued partner and have been instrumental in delivering the Online Non Food delivery service to our customers”.

iForce, award-winning multichannel logistics provider for retailers such as Cath Kidston and John Lewis, is delighted to announce a further extension in its existing multichannel contract with Sainsbury’s.

In September 2009, iForce and Sainsbury’s created a first in European distribution by combining the strengths of online fulfillment and returns processing under one roof, at their site in Corby. Since then, they have gone from strength to strength, with iForce helping to facilitate the successful roll out of Sainsbury’s Click and Collect to over 900 stores in the UK.

This two year contract extension will run until April 2014.

iForce will continue to deliver all online fulfillment of general merchandise items for Sainsbury’s and process all non-food returns for their online and store retail operation, as they have done for the last three years.

Mark Hewitt, CEO iForce said “We are delighted to have extended our relationship with Sainsbury’s and look forward to creating additional solutions that will assist their ongoing growth in this retail space for the next two years and beyond.”.

Colin Young, Sainsbury’s General Manager, Direct Logistics added “We have a very productive relationship with iForce, drawing on their experience in this particular retail environment and are delighted to extend the existing partnership for a further two years.”

January 2013 

iForce
www.iforcegroup.com 
iForce is a multichannel specialist in retail logistics, offering end-to-end solutions to its clients’ business challenges. Founded in 1998, iForce has pioneered the development of traditional fulfilment skills, processes and technologies for the e-commerce world. iForce’s other services include strategic planning & consultancy for e-retailers, e-analysis, stock management, customer service and logistics. iForce has approximately 650 staff and over 1.2 million square feet of warehouse space in seven UK locations serving the UK and Continental Europe. Clients today include: Cath Kidston,, Fortnum and Mason, John Lewis Direct, VTech, Waitrose Wine and Sainsbury’s for multi-channel and e-fulfilment, Tesco, Screwfix and House of Fraser for Reverse Logistics and Greene King for ‘Point of Sale’ replenishment.

Over the last ten years, through its bespoke internally developed systems and the unrivalled experience of its staff, iForce has won and maintained contracts with some of the UK’s premium and biggest brands. By offering a full 360° service for e-fulfilment and return logistics, iForce helped to drive retail sales through online and, more recently, through click and collect services in store.

2012 was also an award-winning year for iForce. In December it was awarded a Best Business Award for ‘Best Customer Focus’. iForce’s attention to detail and commitment to its retail clients led to its win, as it was described by the judges as being ‘a powerhouse behind a number of famous retail brands’.