A Multi-Carrier Solution

In today’s competitive e-commerce landscape, enhancing customer experience and staying cost-competitive are crucial for online retailers. A multi-carrier fulfilment solution offers numerous benefits that can significantly improve efficiency, flexibility, and profitability, making it a valuable tool for businesses of all sizes.

A Multi-Carrier Solution
  • Reduced Shipping Costs: systemically comparing rates from multiple carriers, including regional and national options, to find the most cost-effective option for every shipment. This can lead to significant savings over relying on a single carrier.
  • Improved Delivery Speed and Flexibility: Offer customers a wider range of delivery options with varying speeds and costs, catering to diverse needs and budgets. This allows you to fulfil urgent orders quickly while offering competitive rates for slower deliveries.
  • Enhanced Reliability and Risk Mitigation: Mitigate potential disruptions caused by carrier issues. If one carrier experiences delays or service outages, you can seamlessly switch to another carrier to ensure timely deliveries and minimise customer frustration.
  • Expanded Reach and Market Access: Access a broader network of delivery services, potentially reaching new customers in remote areas or those who require specific delivery options. This allows you to expand your market footprint and tap into new consumer segments.
  • Increased Customer Satisfaction: Offer customers greater control and transparency over their deliveries. They can choose the option that best suits their needs and budget, leading to a more positive and convenient shopping experience.
  • Empower customers with eco-friendly choices: Offer a green carrier selection option at checkout, allowing them to choose shipping options with a reduced carbon footprint and supporting your commitment to sustainability.
  • Data-Driven Decision Making: Gain comprehensive insights from various carriers, we can optimize your shipping strategy, and make informed decisions based on real-time data.

iForce Carrier Management Software

iForce’s in-house carrier management software, RouteGenie, seamlessly integrates with nearly 100 couriers for both UK and worldwide shipments, enabling a comprehensive multi-carrier solution. This sophisticated system intelligently routes orders to the most suitable courier, from a selected list, based on a comprehensive set of pre-defined rules, ensuring optimal delivery efficiency and cost-effectiveness. RouteGenie is also integrated with carrier aggregators, including GFS.

The selection of carriers is guided by a range of parameters tailored to individual requirements. For instance, the cheapest option can be chosen based on weight or size criteria, while premium carriers can be assigned to orders exceeding a specific value threshold. Moreover, carrier selection can even be influenced by performance data within particular postcodes, ensuring that the most reliable and efficient  couriers are always utilised.

By implementing a multi-carrier approach, iForce effectively optimises shipping operations, not only resulting in cost savings but also contributing to enhanced customer satisfaction. Customers benefit from faster deliveries, improved tracking capabilities, and the assurance that their orders are handled by appropriately selected carriers.