iForce takes on thousands of staff for peak 29/08/2011 E-fulfilment and returns logistics firm iForce anticipates taking on between 1,800 to 2,000 agency staff for the Christmas peak period. The online retail peak period from 1st October to 31st December is when efulfilment is truly tested. During this period last year iForce dispatched 2.6 million orders. Chief executive Mark Hewitt said: “We anticipate an even busier peak this year not just because clients, such as John Lewis, Sainsbury’s and Boots, achieve strong year-on-year online retail growth but also because the volumes being processed through iForce’s multichannel returns processing and remarketing arm will have soared.”